Shipping Policy

1. General Shipping Information

We strive to ensure your order is delivered in a timely and secure manner.
Orders are processed and shipped during business hours: Monday to Saturday, 9:00 AM to 6:00 PM (excluding public holidays).
Once your order is shipped, you will receive a confirmation email with tracking details.

2. Shipping Locations

We currently ship to all major cities and regions within India.
For international shipping inquiries, please contact us at salon24dahod@gmail.com or call 9077727727 to confirm availability and shipping costs.

3. Processing Time

Orders are typically processed within 1-2 business days of payment confirmation.
Custom or bulk orders may require additional processing time, which will be communicated during the purchase process.

4. Delivery Time

Standard Shipping: 5-7 business days within India.
Express Shipping: 2-4 business days within India (additional charges apply).
Delivery times may vary depending on the shipping destination and unforeseen delays, such as weather conditions or courier service disruptions.

5. Shipping Charges

Standard Shipping: Free for orders above ₹1,000. Orders below ₹1,000 will incur a flat shipping fee of ₹50.
Express Shipping: Charges vary based on the delivery location and package weight. The exact cost will be calculated at checkout.

6. Order Tracking

Once your order is shipped, a tracking number will be provided via email or SMS.
You can track your order through our courier partner's website or contact our customer service team for assistance.

7. Undelivered or Delayed Shipments

If your order is delayed or undelivered within the specified timeframe, please contact us at salon24dahod@gmail.com or call 9077727727.
We will work with the courier service to resolve the issue promptly.

8. Damaged or Missing Items

If your package arrives damaged or with missing items, notify us within 48 hours of receiving the package. Contact us at salon24dahod@gmail.com or call 9077727727 for assistance.
Please retain all packaging materials and photographs of the damaged items for claims processing.

9. Changes to Shipping Address

You may update your shipping address before your order is dispatched by contacting us at salon24dahod@gmail.com or calling 9077727727.
Changes requested after dispatch cannot be accommodated.

10. Changes to This Policy

We reserve the right to modify this policy at any time. Updates will be posted on our website and take effect immediately.

For any questions or concerns regarding our shipping policy, please contact us at salon24dahod@gmail.com or call 9077727727.